Sub-courses
Business Management / Finance
- Basic fundamental of spa
- KPI for spa revenue management
- Financial reporting
- Profit & lost statement
- Monthly report schedule
- Business plan & support
HR Management
- Fundamental of HR management
- Induction training (training & introduction for new employee)
- Contract & job description
- Conflict handling & problem solving
- Effective communication
Stock Control / Inventory
- How to monitor wastage
- How to conduct physical audit at store
- Product management in treatment & service
Spa's Branding & Marketing
- Public relation, promotion & social media
- Marketing plan & analysis
- Company branding & merchandising